ASUS ROG Maximus Z690 HERO Motherboards Might Have A Serious Defect, Several Reports of Boards Burning Up
ASUS ROG Maximus Z690 HERO Motherboards Might Have A Serious Defect, Several Reports of Boards Called-for Up
ASUS might accept disregarded a serious flaw in their latest ROG Maximus Z690 HERO motherboard equally several users have reported cases of boards called-for up and declining to postal service.
ASUS'due south ROG Maximus Z690 HERO Motherboard 'Orange Light of Death' Issue Causes Boards To Burn Up
Update: Buildzoid at Actually Hardcore Overclocking has a follow-upward video to this result and information technology looks like the problem might be related to the orientation of a atypical capacitor. It is however absurd that ASUS disregarded this and shipped the $400 Us+ motherboard to customers.
Over in ASUS ROG Forums and ASUS'due south subreddit, in that location are several reports of the ROG Maximus Z690 HERO motherboards burning up. There have been at least six reports in the past few days and several users who got their RMA units take seen the same result occur, even on the newer boards.
So what's the whole outcome almost? Well it'south too early on to tell but based on the data shared by user, Maximumrog57, it looks similar the issue occured a few days later on the system was fired upwards. The user mentions that he heard a clanky noise but there was no visible indication of whatsoever damage on the board itself. However, the very side by side twenty-four hour period, the motherboard failed to boot and reported the 53 mistake on the QCODE 'DEBUG' while the QLED lit up in orange color. The user also saw visible burn damage on the chips right below the QLED.
As for what the 53 QCODE is, information technology is more often than not related to the incompatible retentiveness or problems with the installed retentiveness modules. This was i user on the ASUS ROG Forums but after this, there were several other users who started reporting similar issues with their ROG Maximus Z690 HERO motherboard. Following are all the reports from the users on Reddit:
- ASUS Subreddit / User #one - Another Z690 Maximus HERO qcode 53 with burns
Another Z690 Maximus Hero here with q-code 53 that I received from a newegg combo with g.skill 6000cl40 (F5-6000U4040E16GX2-TZ5RS). I was running stress tests only fine. Afterward while only surfing the web I heard a very audible popular and the system immediately locked up, the board was glowing in the upper correct corner, and then I smelled burned electronics. Mine does show damage on the PCB, not as farthermost as what's seen in the ASUS forum however.
I had not done anything with my BIOS still, honestly I was unaware that this was a thing until I start looking upwardly z690 qcode 53 online. Early adopter tax I estimate... I figured I could meet some bugs till updating on a new platform, I wasn't expecting information technology to exist a burn gamble. lol
- ASUS Subreddit / User #2 - ASUS Z690 HERO Q-CODE 53 WITH ORANGE LIGHT
o... This SUCKS! I finally got to build my PC concluding dark (i9 12900k, Z690 Asus Hero, Gskill DDR5 6000) and today it will not post at all.
After finishing the build concluding night I powered information technology on and it went to the BIOS with 0 issues. After reading some comments on hither and on the Asus forum near XMP stability I updated to bios to 0803 as advised. I booted information technology back up and in the BIOS everything was showing as it should. After that was working I started Memtest via the BIOS and it got to about l% through the test before I went to bed.
I woke up this morning and now it will not post no affair what I practice. I am getting the Q-Lawmaking 53 with an orangish light which means that it is having an result with the Retention. I tried everything I could recall of:
- Testing each RAM stick in each DIMM slot separately
- Clearing the CMOS and removing the CMOS battery
- Unplugging the GPU / RAM / Reseating the CPU Libation
- Flashed dorsum to the original BIOS and NOTHING!
Asus support says that the RAM I am using is not on the Z690 Hero "approved list" which is nuts because I received that RAM and Mobo from a Newegg combo! The agent linked me the list and sure enough that CAS 36 version of the GSkill Z5 6000 is not on that list! I asked him why information technology would have 0 bug getting to the BIOS last dark etc and he said that information technology can piece of work for awhile and then terminate working all together.
My friend has some Dominator Platinum 5200 C40 coming in the mail on Thursday I believe and I checked the ASUS list and that also is Not supported! What'south crazy is the GSkill z5 6000 at dissimilar CAS (other than 36) is supported and the same thing with the Corsair. The CAS 40 version of the Dominator kit is NOT supported, yet the CAS 36 is!!! Asus said they would RMA information technology, only I want to exhaust all of my options (limited as they may be) earlier I go through that nightmare...
I but thought I would post here in case anyone had whatever insight to this problem and if not, at to the lowest degree I could mayhap save someone a futurity headache.
- ASUS Subreddit / User #3 - ASUS ROG Z690 Hero Motherboard; Ii mobos dead in 3 days, one defenseless on fire.
As the title states, it appears like there may potentially be an event with the Z690 Hero motherboard. I built myself a make new computer using the new Hero board. Bought directly from newegg via a combo that included ddr5 due to the scarcity of ddr5 at this moment. Got all the components and built the organisation. Powers on, I install windows, all is practiced. Well-nigh v hours in all of a sudden, only merely browsing the net, it hard shuts off, similar the power went out. I try turning it back on but nothing. I olfactory property burning coming from the motherboard.
To find out what was incorrect, I went to microcenter and purchased 3 items, another 12700k (in case the first one died with the mobo), another z690 hero, and another corsair rm1000x (in case information technology was the power supply). I adamant the power supply was not dead, and the motherboard was. So nosotros replaced the motherboard (thankfully it did non take whatsoever other component including my GTX 1080). I rebuild it all from scratch again, making admittedly certain no wire is being placed incorrectly or sitting where it shouldnt exist. I turn it on, it works and I become it up and running. As a scrap of a sanity check, I run AIDA 64 on the cpu and ram, and run Furmark on the GPU, both for roughly two hours, just every bit a gut bank check to ensure nothing is seriously wrong. All is proficient, no bug. I play some BF2042 afterward in the mean solar day, no problems there either. And then late at nighttime I am merely surfing the web and all of a sudden information technology hard shuts off again, and this fourth dimension when I wait over there I see a component on the motherboard literally on fire. I apace switch the psu off and unplug it from the wall (the mobo also tried to restart during this effort before I turned the psu off and yanked the cord from the psu socket to ensure I wasn't going to burn my house down.
At this signal I am suspicious. One bad lemon, fine. Two, with the exact same failure potentially, that'south no coincidence. I felt like it could be the motherboards are bad, or the ram is bad (which I dubiety, ram should non cause this type of failure, but its new ram, and I am non an expert when it comes computer and electrical engineering), or my power supply is bad (either the unit or 1 of the cables). And so I go on this reddit to see if perhaps just possibly anyone else has said anything. Well to my surprise, I observe someone else has had the exact aforementioned component go.
Other Users Reporting in on the same issue:
- Just had both my hero and a buddies hero last night after building our pcs do exactly the same. Was just watching YouTube my whole pc shut downwardly and only the start and flex key buttons were lit. Tried known practiced psu yet zip. Friends pc was furmarking over night came back in the morning to the aforementioned problem. My buddy has another z690 hero and is going to exam information technology this evening. Clearly this happening to enough people that it's a board problem.
- Sounds very similar to what happened to me just last night. All worked swell subsequently a meticulous build, got Windows installed, games ready up, but a couple of hours into utilise (gaming - Rust), all died. Couldn't power up again. At present, ever get a Q Lawmaking 53 (retentivity) on attempted boot.
- System ran commonly for an evening through setup and downloading of game installers, and ran two games each for a few moments without issue. Arrangement entered sleep a couple of times in the night. The system shut off the next morning while being used for spider web browsing, and each try to plow it on subsequently that results in Q Code 53.
- OMG, I have been through 2 Asus ROG Maximus Z690 Hero boards in 3 days, BOTH dying inside hours of utilise. The first time, I did not know why it died. It was a difficult shut off, just surfing the internet, and suddenly the system simply hard shut off, never to kick back up.
What's more concerning is that in that location are multiple users within this subreddit threads who are facing the same issues and several too have their ASUS ROG Maximus Z690 HERO motherboards fire upward and showing the orange low-cal of decease on the QLED in a similar fashion. Some users report that these 2 ICs '4C10B MOSFET' don't accept anything to exercise with the DDR5 DIMM slots while others on Overclock.internet have reported that some DDR5 manufacturers are flashing bad SPD information in XMP profiles for specific kits then unwantedly high voltages could be causing this damage, leading to the main ICs responsible for handling DDR5 DIMMs burning upwards and showing the 53 QCODE on the board.
Now this isn't confirmed yet and ASUS does have a QVL for their ROG Maximus Z690 HERO lath mentioned on their site for users to check before purchasing or installing any specific memory kit only regardless of that, an unsupported memory kit shouldn't cause whatsoever motherboards to end up in flames. In that location are some reports that the 8011 BIOS for the motherboard greatly improves retentiveness stability and leads to less QCODE 53 & orangish calorie-free of expiry issues but whether this is a permanent fix or an intermediate solution needs to be investigated. We volition pass this data to ASUS and see what they have to say on the matter.
Products mentioned in this post
GTX 1080
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